CRM at the Speed of Light, 4th Edition

 

Chapter 32: Process Makes Perfect: Or Is That Practice(s)

Page history last edited by Paul Greenberg 1 yr ago
Business processes, and best practices are buzz words that have been around as long as the word “buzzword” has. However, with the advent of the web and the inclusion of collaboration with your customers, the processes and best practices have a new format that has to be taken into account – customer value has to permeate all of them and they are no longer just internal. 

Number of Pages: 12

 

 

What Should Be Included and Why?

 

 

 

 

 

 

 

 

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Vendors Who Could Be Showcased in this Chapter

 

 

 

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