CRM at the Speed of Light, 4th Edition

 

Chapter 27: The Voice of the Customer Intones: It's A Program, Not A Project, Stupid

Page history last edited by Paul Greenberg 1 yr ago

CRM is a program, not a project so things like the budget and the stakeholders have to be thought of differently. Sometimes, before a company is ready for CRM, interim steps have to be taken. Leave telling that tale to me.

 

Number of Pages: 8

 

 

What Should Be Included and Why?

 

 

 

 

 

 

 

 

Content Chats

 

 

 

 

 

Chapter Library

 

 

 

 

Documents

 

 

Video

 

 

 

Audio

 

 

 

Vendors Who Could Be Showcased in this Chapter

 

 

 

Schedule A Demo or Phone Call

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